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  • WORK
  • OPERATIONS & DELIVERY
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JANE HAULDREN

Bethnal Green
London, E2
+44 (0)7956 843003

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JANE HAULDREN

  • ABOUT
  • WORK
    • Whitbread | Creative Operations Delivery Model
    • Whitbread | Briefing & Intake Framework
    • Whitbread | AI-Enabled Studio Operating Model
    • Premier Inn | Rest Easy – Brand Platform Rollout
    • Premier Inn | A Great Place to Start – Brand Platform
    • Premier Inn | B2B Campaign Programme
    • Premier Inn | CRM Workflow Transformation
    • Premier Inn | CRM Delivery System
    • Premier Inn | Social Content Delivery
    • Premier Inn | B2B Performance Campaign
    • Premier Inn | Rooms Content Platform
    • Premier Inn | Product & Brand Programme
    • Premier Inn | Brand Platform Delivery & Governance
    • ZIP by Premier Inn | Brand Rollout
    • hub by Premier Inn | Brand Rollout
  • OPERATIONS & DELIVERY
  • My CV
  Premier Inn Brand Guidelines System  Structured framework enabling consistent rollout of the Rest Easy platform.

Premier Inn | Brand Platform Delivery & Governance

Translated the “Rest Easy” brand platform into a comprehensive identity system to enable consistent application across the business.

Role
Studio Manager | Creative Operations Lead
Led development and rollout of brand identity frameworks, guidelines and adoption across teams and partners.

Challenge
The launch of the “Rest Easy” platform required a complete evolution of Premier Inn’s visual identity and tone of voice, with no unified system to support consistent application across channels and teams.

Approach
Developed a structured brand identity framework to define and standardise how the brand is expressed, covering:
• visual identity principles and design systems
• tone of voice and messaging architecture
• typography, colour and photographic direction
• guidance for multi-channel application

Delivery
• Created a comprehensive brand guidelines system aligned to the new platform
• Defined core identity components including typography, colour, imagery and tone of voice
• Developed practical guidance for use across campaigns, digital and operational environments
• Enabled teams and agencies to apply the brand consistently across touchpoints

Impact
Established a clear and unified brand identity following the repositioning.
• Improved consistency and clarity across all brand communications
• Enabled scalable application across campaigns and environments
• Strengthened understanding of brand purpose, personality and expression across the business

Premier Inn | Brand Platform Delivery & Governance

Translated the “Rest Easy” brand platform into a comprehensive identity system to enable consistent application across the business.

Role
Studio Manager | Creative Operations Lead
Led development and rollout of brand identity frameworks, guidelines and adoption across teams and partners.

Challenge
The launch of the “Rest Easy” platform required a complete evolution of Premier Inn’s visual identity and tone of voice, with no unified system to support consistent application across channels and teams.

Approach
Developed a structured brand identity framework to define and standardise how the brand is expressed, covering:
• visual identity principles and design systems
• tone of voice and messaging architecture
• typography, colour and photographic direction
• guidance for multi-channel application

Delivery
• Created a comprehensive brand guidelines system aligned to the new platform
• Defined core identity components including typography, colour, imagery and tone of voice
• Developed practical guidance for use across campaigns, digital and operational environments
• Enabled teams and agencies to apply the brand consistently across touchpoints

Impact
Established a clear and unified brand identity following the repositioning.
• Improved consistency and clarity across all brand communications
• Enabled scalable application across campaigns and environments
• Strengthened understanding of brand purpose, personality and expression across the business

  Premier Inn Brand Guidelines System  Structured framework enabling consistent rollout of the Rest Easy platform.

Premier Inn Brand Guidelines System
Structured framework enabling consistent rollout of the Rest Easy platform.

  Brand Strategy Framework  Rest Easy translated into a clear brand and experience model.

Brand Strategy Framework
Rest Easy translated into a clear brand and experience model.

  Identity Construction System  Defined logo relationships, spacing and alignment rules.

Identity Construction System
Defined logo relationships, spacing and alignment rules.

  Core Typography System  Defined type hierarchy for clarity and consistency across communications.

Core Typography System
Defined type hierarchy for clarity and consistency across communications.

  Messaging Hierarchy Framework  Structured approach to headlines, supporting copy and calls to action.

Messaging Hierarchy Framework
Structured approach to headlines, supporting copy and calls to action.

  Practical Application Guidance  Real-world layouts demonstrating consistent brand application.

Practical Application Guidance
Real-world layouts demonstrating consistent brand application.

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© Jane Hauldren 2026