Championed Whitbread’s organisation-wide rollout of Microsoft 365, helping drive adoption of new cloud-based ways of working across a 55,000+ employee organisation.

Role
Studio Manager | Creative Operations & Change Advocate

Part of the Change Management and Digital Transformation programme, supporting the adoption of Microsoft 365 across Whitbread brands.

Acted as the change advocate for the Brand & Marketing function, with support and adoption activity extending across seven cross-functional teams. Helped teams transition from traditional desktop-based workflows to collaborative cloud-based ways of working using Microsoft 365 tools and platforms.

Challenge
Whitbread was undergoing a major digital transformation programme, introducing Microsoft 365 across a large, multi-brand organisation with varying levels of digital capability and adoption.

The challenge was not only implementing new technology, but helping employees understand, adopt and embrace new ways of working.

Approach
Supported engagement, communication and adoption activity across the business, helping simplify change and increase confidence in new digital tools and workflows.

Worked across teams to promote collaborative working using Microsoft Teams, SharePoint, OneDrive and other Microsoft 365 platforms.

Delivery
• Supported Microsoft 365 rollout activity across Brand & Marketing.
• Acted as a Digital Champion across seven cross-functional teams.
• Ran workshops and check-ins to maintain momentum and drive adoption.
• Helped embed collaborative cloud-based workflows and file-sharing practices.
• Assisted with stakeholder engagement, communications and adoption initiatives.

Impact
• Increased visibility and adoption of Microsoft 365 tools across Brand & Marketing teams.
• Helped improve collaboration, file sharing and connected ways of working across cross-functional teams.
• Supported Whitbread’s wider shift towards a more agile and digitally enabled workplace.