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  • WORK
  • Creative Operations & Digital Delivery
  • My CV
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JANE HAULDREN

Bethnal Green
London, E2
+44 (0)7956 843003

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JANE HAULDREN

  • ABOUT
  • WORK
    • Studio Operating Model | Delivery Transformation
    • AI Studio Transformation | Whitbread | Workflow & Delivery
    • CRM Delivery System | Email & Campaigns
    • Premier Inn | National Brand Delivery Programme
    • Premier Inn Campaign Programme | Brand & Delivery
    • Social Content Delivery | Scalable Digital Production
    • Studio Scaling | Operational Delivery Framework
    • Estate Brand Rollout | Governance & Delivery
    • Brand Platform Rollout | Identity & Guidelines
    • CRM Workflow Transformation | Delivery System
    • Product & Brand Programme | Customer Experience Delivery
    • Ancillary Partnership Campaign | Hussle Integration Programme
    • B2B Campaign Delivery | Multi-Channel Programme
    • Brand Asset Transformation | Lifestyle & Business Photography Framework
    • Arrival Experience Programme | Heathrow T4 Brand Installation
    • Digital Accessibility Programme | Governance & Compliance
    • Hub Brand Rollout | Urban Delivery Programme
    • ZIP Brand Rollout | Multi-Site Delivery
  • Creative Operations & Digital Delivery
  • My CV

Product & Brand Programme | Customer Experience Delivery

Designed a scalable product and brand architecture to support retail growth and consistent customer experience.

Role
Head of Studio | Creative Operations Lead
Led product and brand delivery, governance and stakeholder alignment across the programme.

Challenge
The next-generation Premier Inn bed required a scalable naming and brand structure to support future iterations, partnerships and retail expansion without diluting brand equity.

Approach
Positioned the bed as a masterbrand asset, developing a structured product architecture to support both hotel and retail environments.

Delivery
• Developed a modular naming framework to support product evolution
• Established partnership and usage guidelines across channels
• Enabled consistent implementation across retail, marketing and digital

Impact
Delivered a scalable product and brand platform supporting commercial growth.
• Increased mattress sales by 500%
• Enabled expansion of the hotel-to-home retail range
• Reinforced Premier Inn’s core comfort proposition

Product & Brand Programme | Customer Experience Delivery

Designed a scalable product and brand architecture to support retail growth and consistent customer experience.

Role
Head of Studio | Creative Operations Lead
Led product and brand delivery, governance and stakeholder alignment across the programme.

Challenge
The next-generation Premier Inn bed required a scalable naming and brand structure to support future iterations, partnerships and retail expansion without diluting brand equity.

Approach
Positioned the bed as a masterbrand asset, developing a structured product architecture to support both hotel and retail environments.

Delivery
• Developed a modular naming framework to support product evolution
• Established partnership and usage guidelines across channels
• Enabled consistent implementation across retail, marketing and digital

Impact
Delivered a scalable product and brand platform supporting commercial growth.
• Increased mattress sales by 500%
• Enabled expansion of the hotel-to-home retail range
• Reinforced Premier Inn’s core comfort proposition

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© Jane Hauldren 2026