CREATIVE PROCESS
A Proven, End‑to‑End Methodology
I lead creative projects through a structured process that blends strategy, brand stewardship and collaboration. Each phase aligns creative ambition with business goals to deliver work that is both distinctive and high-performing.
This proven methodology has been applied across global brands and is designed to scale – working equally well for large, multi-channel programmes and smaller, fast-turnaround briefs. Above all, it is built to inspire teams as much as audiences.
To support this methodology at pace, I’ve designed a sprint-based creative operating system, scaled in Asana, to enable clear, consistent and high-performing delivery.
Phase 1 – Discovery & Alignment
Establishing clarity and direction
Every successful project begins with a clear, well-defined brief. This phase ensures objectives, expectations and success measures are aligned before creative work begins.
Clarify intent and priorities through stakeholder discussions.
Define objectives, deliverables and key performance indicators (KPIs).
Map scope, formats, timelines and constraints to prevent scope creep.
Research brand, audience, competitors and cultural context.
Visualise tone and style through curated moodboards.
Stakeholder Sharing #1 — early alignment and buy-in.
Phase 2 – Ideas & Concepts
Generating and shaping creative solutions
This phase focuses on generating and selecting strong, insight-led creative routes.
Facilitate collaborative creative sessions to generate a range of ideas.
Shape concepts using the Issue–Insight–Idea–Impact framework.
Explore visual and verbal expression across relevant brand touchpoints.
Stakeholder Sharing #2 – concept validation.
Phase 3 – Concept Refinement
Sharpening and aligning the chosen direction
Selected concepts are refined into a clear, compelling and strategically aligned creative direction.
Refine messaging, narrative and visual direction for clarity and impact.
Ensure strong brand alignment and distinctiveness.
Test concepts against audience needs, channels and practical constraints.
Iterate collaboratively within agreed scope and objectives.
Stakeholder Sharing #3 – near-final concept review and alignment.
Phase 4 – Design & Copy Development
Building approved ideas across formats
Approved concepts are translated into detailed creative work across required formats.
Develop copy and design across agreed touchpoints.
Build campaign or project assets with consistency and craft.
Collaborate closely across disciplines to ensure cohesion and quality.
Phase 5 – Finalisation & Delivery
Quality control and launch readiness
This phase focuses on final quality checks and production readiness – not creative change.
Conduct final quality reviews against the brief and brand standards.
Confirm technical, legal and production requirements are met.
Prepare assets for delivery in all required formats.
Secure formal approval ahead of launch.
Phase 6 – Handover & Launch
Supporting execution
Final assets are handed over and supported through launch to ensure quality and brand fidelity.
Deliver approved assets to internal teams or external partners.
Support implementation and resolve executional queries.
Phase 7 – Review & Insights
Embedding learning
This phase ensures learning is captured and carried forward.
Review the launched work and its performance.
Capture insights and recommendations to inform future briefs.
Stakeholder Sharing #4 — launch review and next-step insights.
This methodology ensures every project is:
Creatively distinctive – ideas that stand out and inspire.
Strategically sound – grounded in insight and aligned with business goals.
Commercially effective – delivering measurable impact and brand growth.
Future-ready – evolving with new technologies and audience behaviours.
Adaptability for Smaller Projects
For smaller briefs or fast-turnaround work, this methodology is applied in a streamlined, sprint-style format. Phases are compressed but never skipped, ensuring clarity, creativity and measurable impact without unnecessary complexity.
Alignment & Transparency
Whether it’s a six-week campaign or a one-day sprint, the process is always clearly mapped and shared with stakeholders and teams. This ensures transparency, alignment and confidence from briefing through to delivery.